Before activating the connection with biometric data, such as facial or fingerprint recognition (Face ID, Touch ID), you must have selected the Remember me option during a previous connection.
Make sure that the recognition features are enabled on your device. Refer to Apple or Google technical support if you have any questions.
On iOS (Apple):
Activating Touch ID on an iPhone (external link)
Activating Face ID on an iPhone (external link)
On Android: contact technical support for your phone brand.
If your device is already configured for biometric recognition, simply follow the steps below: