Help centre
I forgot my password, what do I do?
You can reset your password by one of the following ways:
From the direct brokerage website, click Sign in, then Trade online on the platform. On the brokerage platform sign-in page, click Forgotten password? and follow the instructions.
From the direct brokerage app, click Forgotten password? and you will be redirected to the password reset page. Follow the instructions.
Don't have a brokerage account or haven't answered the security questions yet? Call us at 1-800-363-3511 and select option 4.
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I forgot my password, what do I do? See how to reset your National Bank Direct Brokerage password in just a few clicks.
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