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I want to sell some securities, but I am being told that I do not hold enough in my account to place this order. What do I do?

This message means that the quantity of shares offered for sale is greater than the quantity of shares held.

Here are some possible solutions:

  • Check that the account in which you are selling is the one in which you hold the shares.
  • Check if there is a reorganization on the security that could reduce the number of shares (share consolidation).  See also the question What does "A market event is in progress on this stock" mean?
  • It may be that a sell order is open for the quantity of shares that you wish to sell. If this is the case, modify the original order rather than placing a new one.

To do so, visit the "Current Orders" section on the direct brokerage platform and follow the steps to make this change.

You can also make the change via the direct brokerage mobile application:

  1. Tap the "More" menu at the bottom of the screen (...) and tap "Open orders"
  2. Select by tapping the order to modify in the list of open orders
  3. Tap the "Options" button
  4. Tap "Edit"
  5. Tap the field you want to edit
  6. Make the change
  7. View the order summary, validate the change, then tap "Confirm and Send"
  8. The order has been modified

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