Help centre

What does "A share certificate or direct registration notice (DRS) has recently been deposited into your account" mean?  

When you deposit a share certificate, it takes 5 to 10 business days for the certificate to be cleared by the transfer agent. 

Clearing times may vary depending on a number of factors, including the market on which the deposited security is traded. 

You can try again later.  

For more information, contact us via the Message centre from the online brokerage platform or direct brokerage app, or by phone at 1-800-363-3511. 

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