Help centre
How long will it take to open my account?
Your personal account will be opened within 2 to 5 business days following the submission of your account application. After this time, you will be able to obtain a user code and password to access the transactional site. An email will be sent to you to confirm the opening of your account.
Opening an account for a legal entity or a margin account, as well as adding options trading, takes from 3 to 5 business days following the receipt of the original signed documents.
However, please note that you cannot carry out any transactions in your account, including the transfer of funds, until we have verified your identity, which can be done when you open your account. If this is not the case, our team may ask you for additional information to confirm your identity.
Related questions
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Why are you asking me my banking information when I open my brokerage account? When you open a brokerage account, we need your banking information to link your account. -
Can I access my account application online if it is not yet complete? Yes, you can access and resume an account opening application within 30 days of starting the request. -
How long will it take to open my account? Opening your account may take between 2 and 5 business days. Next steps: verify your identity and start trading. -
Can I fax my account application? You can open a brokerage account online with no faxing required, or call us for documentation. Handwritten signatures are accepted by mail or at a National Bank branch. -
Why are you asking me how I plan to use my accounts when I open them? The Proceeds of Crime and Terrorist Financing Regulations (external bodies) require that we ask this information when you open a brokerage account.
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