Help centre
Use the search bar to write keywords without giving out any of your personal information.
Opening an account
-
Can I access my account application online if it is not yet complete? Yes, you can access and resume an account opening application within 30 days of starting the request. -
Can I fax my account application? You can open a brokerage account online with no faxing required, or call us for documentation. Handwritten signatures are accepted by mail or at a National Bank branch. -
Can I open more than one account when applying for an online brokerage account? Yes, you can open multiple accounts on the same form with National bank Direct Brokerage. Apply for an RRSP, TFSA, and margin account at the same time. -
Do I have to be a Canadian resident to open an account? Discover if you need to be a Canadian resident to open an account with National Bank Direct Brokerage. -
Do I have to be a National Bank client to open an account with NBDB? Open National Bank Direct Brokerage account without being a National Bank client. Discover which account is right for you.
Learn how to use our platform
Our tutorials offer in-depth information to help you navigate and trade using our online brokerage platform.
Our virtual assistant is here to help
Chat with our virtual assistant 24/7 for answers to your questions.