How do I transfer funds to National Bank Direct Brokerage?   

Here are the different ways to transfer funds to your NBDB account:

• Online bank transfer
• Cheque deposit
• Conversion of your Mastercard® credit card points

Move funds using online bank transfer

What you need to transfer funds in Canadian dollars

To execute a fund transfer, you need:

1. Your NBDB account number
2. Details of the beneficiary of your NBDB account 

Step 1: Link a National Bank or external bank account to your NBDB profile

While opening your account online, you can link your bank account using the Flinks application, our secure digital partner. If you didn’t use this option or prefer to use another method, here are some alternative ways to link your bank account:

1. Add a bank account during a fund transfer

After opening your account, you can add a bank account at the time of a fund transfer itself. Here are the steps to do so from your online brokerage platform:

1. Click Transfer
2. Then select Link a bank account
3. Whether you’re linking a National Bank account or an account from another financial institution, you can use the Flinks application to do so

Note: You must wait for the account to be verified before you can request a fund transfer into your brokerage account. Once your account is verified, you’ll be able to see it in the available accounts for fund transfers. Please note that this can take between 1-2 business days. 

2. Send us a cheque by mail or a specimen cheque online

You can also send a cheque for at least $25 to National Bank Direct Brokerage, or a specimen (or void) cheque online via the secure Message Centre in your online brokerage platform or NBC Wealth app. Remember to write “Indexing from account to profile” in the cheque’s notes section. Once the cheque is cleared — which can take up to 10 business days — your bank account will be linked to your brokerage account.

If you are a National Bank client, you can simply send us the Transit and 7-digit account numbers via the secure Message Centre.

Important information

You can link up to three bank accounts per currency to your profile. 

Any request to add a USD bank account or to modify an already-linked account to a profile will be analyzed by the NBDB team.

To go over the requested documents, contact a member of our team through the secure Message Centre or by calling us at 1-800-363-3511.

Step 2: Transfer funds

From the web version of your online brokerage platform:

Check out our tutorial ‘How to transfer funds into your brokerage account’ or follow these steps:

1. Sign in to your online brokerage platform
2. Click the Transfer icon at the top of the page
3. Select the source and the destination accounts from the dropdown menu
4. Enter the amount
5. Choose the desired currency, if applicable
6. Select today or a specific date for the transfer
7. Click Transfer review to review the transaction

You can also check the status of the transaction in the Activities tab of the online brokerage platform.

From the NBC Wealth app:

1. Sign in to the NBC Wealth app
2. Click the blue arrows at the bottom of the screen, then click Transfer
3. Choose the type of transfer you want to make
4. You can request your transfer in the Standard mode or in natural language mode, by selecting the Assisted mode (this feature allows you to fill in the form more easily)
5. Choose the source and destination accounts
6. Enter the amount, then click Continue
7. Review the summary, then click Confirm

Please note that only the accounts authorized for transfers will be visible. For certain accounts, it’s currently not possible to add or withdraw funds online. 

Note: If the amount available is not sufficient to complete the fund transfer, an error message will be displayed after submitting the transfer request.

Transfer funds by depositing a cheque by mail

• You must mail your cheque to the order of National Bank Direct Brokerage. Please indicate the account number in which you want to make the deposit, in the notes section or back of the cheque. 
• Cheque amounts in excess of equity will be frozen for a period of 5 to 8 business days to allow time for the cheque to clear. 
• If you wish to add the bank account (from which the cheque originated) to your NBDB profile for future transactions, write "Index account to profile" in the memo or notes section of the cheque. 

Transfer funds by converting your Mastercard credit card points into a TFSA or RRSP contribution at NBDB

If you are the primary cardholder of a National Bank Mastercard credit card, here’s how you can ask to convert your card points into a TFSA or RRSP contribution:

• Make a request via the secure Message Centre accessible through our online brokerage platform or NBC Wealth app.

Make sure to provide the following information: 

• Credit card number  
• Number of points you want to redeem 
• NBDB account number into which you want to make the contribution

Find a National Bank Mastercard credit card

Delay with transfers

Deposits from an external institution must remain in the account either until the transfer is confirmed by the other institution, or up to 10 business days. During this period, this amount cannot be withdrawn. 

If your request is urgent, call us at 1-800-363-3511. You can also contact us through the secure Message Centre. Please note that it may take 1 to 3 business days for a reply.