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I made a mistake in my book value form. Can I correct it?

Do you notice a mistake? Let us know as soon as possible.

Here's how to proceed:

  • Complete, sign and return the Adjustment of Book Value form by e-mail to directbrokerage@nbc.ca or by mail.
  • Attach copies of proof of change, if required. Eligible evidence includes trade confirmations, portfolio statements, and transaction summaries.

Please note that we absolutely must obtain the completed and signed book value form in order to make the correction.

Keep your original proofs. If you send us original documents by mail, they will not be returned to you.

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