Help centre
Privacy
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Are you allowed to use and share my personal information? Discover how we protect your personal information and who we share it with by consulting our Privacy policy. -
Are you allowed to use and share my personal information? See how we protect your personal information and who we share it with by consulting our Privacy policy. -
Do you collect my biometric data? Learn how we protect your privacy and handle the collection of biometric data for our direct brokerage app. -
How can I make sure I ended my session securely? See how you can confirm if you ended your session securely from our online brokerage platform or direct brokerage app. -
How does consent work? Discover how to sign online agreements and apply consent to all products with National Bank Direct Brokerage. -
How will you use my personal information? Learn how we use your personal information for fraud prevention and product suitability. Consult our Privacy policy for details. -
I do not want my personal information to be disclosed. What could be the impact? Learn about the impact of refusing to disclose personal information for business relationships. Consult out Privacy policy for details. -
Is my personal information accessible to all National Bank Direct Brokerage employees? Learn how National Bank Direct Brokerage protects your information and ensures only authorized employees have access to your data. -
Is the direct brokerage online account opening form secure? Learn about the security of National Bank Direct Brokerage's online account opening form with padlock encryption. Consult our Privacy policy for details. -
Is there a minimum deposit required to open a brokerage account? You can open a National Bank Direct Brokerage account without a minimum deposit. -
What is your privacy policy? Discover our updated Privacy policy for better protection. -
Who does the Publicly Traded Partnership (PTP) regulation apply to? Discover who the PTP regulation applies to - all non-US persons, including individuals and corporations. -
Why are you asking me for the number of dependents when I open my brokerage account? This information is required under the rules applicable to securities, more specifically the "know-your-customer" rule. -
Why are you asking me how I plan to use my accounts when I open them? The Proceeds of Crime and Terrorist Financing Regulations (external bodies) require that we ask this information when you open a brokerage account. -
Why are you asking me my banking information when I open my brokerage account? When you open a brokerage account, we need your banking information to link your account. -
Why do I have to provide my employment information when I open my brokerage account? The Proceeds of Crime and Terrorist Financing Regulations (external bodies) require that we ask this information when you open a brokerage account.
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