I prefer to receive my documents by mail. How do I go about this?  

Here are 2 ways to change your document delivery preferences:  

1. Online: 
   • Sign in to your online brokerage platform
   • Click your name in the top right corner to open your Profile
   • Select the Preferences  tab
   • Expand the Manage my documents and statements section
     
   • Select your preferences by checking the boxes of the accounts that interest you 

You may also click on this link to directly access the Preferences section once you’ve signed in.

        2. By contacting our team through the secure Message Centre or by phone at 1-800-363-3511, Monday to Friday from 8 a.m. to 6 p.m. (ET).  

For the time being, it is not possible to make these preference changes on the NBC Wealth app. You'll need to do this on your web browswer.

Please note that fees may apply for receiving your documents by mail. See our General fees page for more information.