To find out why your transaction was declined and to take action, you
can review or modify your current orders. Click here or
follow these steps:
You will be able to view any declined transactions.
You can also verify the status of your orders using the direct brokerage app by following these steps:
To find out more, see the question “How can I check the status of an order on the online brokerage platform or direct brokerage app?“
Chat with our virtual assistant 24/7 for answers to your questions.