Make an eco-friendly choice by opting for our Online Documents Service, which gives you easy and secure access to all your documents: portfolio statements, trade confirmations, prospectuses and tax slips.
Why sign up now?
- Access your documents securely, whenever and wherever it's convenient for you.
- Print your documents and save them on your computer.
- Consult your archived documents for up to seven years.
- Receive e-mail notifications when new documents become available.
- Help protect the environment.
Sign up today or modify your delivery preferences
Log on to our trading platform and select the eServices tab, then the Electronic Documents option. You can modify this choice at any time and for any document type.
You can contact us in several ways, including via the message centre on the trading platform.
The intuitive and user-friendly message centre is a secure way to communicate with NBDB*. One of our representatives will get back to you within one business day.
In addition, for future reference, your messages will be saved for seven years.
* No trading instructions for your accounts will be accepted via the message centre. In urgent matters, please call us.
To manage your accounts with more effectiveness, you can register up to two different email addresses in your profile under Email Preferences.
This section allows you to manage your email addresses in one place, in order to ensure that you receive the relevant documents for each of your accounts. You can also change the addresses at any time.
Manage your accounts with ease using our ‘’Trading Notifications
’’ service. These notifications provide you with quick and easy updates regarding your transactions and the maturity dates for certain products. Stay informed of:
- Filled transactions
- Declined transactions
- Transactions that have been partially filled by 3:15 p.m.
- Your fixed-income securities (bonds, GICs, etc.) and option maturities
Sign up for free and stay in control of your account activity.