Customer Service
Information on how to contact us, answers to the most asked questions and forms library

Contact Us

Please fill out the form below* and a representative will contact you at your chosen convenience.

We will respond to your message within 24 business hours. 

* For your protection, we ask that you not include confidential information (account number, Username, password, etc.) in the messages you send us. However, the Message Centre of our client site is a secure communication platform through which confidential information can be shared. Please note that National Bank Direct Brokerage does not disclose any information regarding an account or accept instructions pertaining to a trade by email.

Questions and comments